Market your maintenance program - Knowing how to market a maintenance program is important to client relations
Professional Roofing, July 2002
Ambika Puniani
If only the phrase, “If it ain’t broke, don’t fix it,” could be erased from
consumers’ memories. But that’s pretty much the way most homeowners and building
owners regard their roof systems, and convincing them to partake in a roof
system maintenance program can be difficult. Although maintenance programs
traditionally are not sufficient revenue generators, some roofing companies have
found that roof system maintenance programs — if marketed properly — can help
build upon a loyal customer base.
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