Quality is the hallmark of MACTEC, and it permeates everything we do. Our fully documented and implemented Quality Assurance Program, endorsed at all levels of operation, describes our organizational structure, levels of authority, functional responsibilities, and lines of communication for activities affecting quality. The program provides for the management, control and verification of quality so that services and products meet established requirements, are performed in accordance with applicable laws and regulations, in an ethical and professional manner, and meet or exceed clients’ expectations. The program may be invoked, supplemented or modified as required to meet specific requirements of clients, projects or programs.

The foundation of the program is the use of fully trained and certified personnel, accurately calibrated and maintained equipment, and secondary review of all proposals, reports and test data. Measuring and test equipment is calibrated and maintained at predetermined intervals with measurement standards traceable to the National Institute of Standards and Technology. While quality is initially the responsibility of individuals who perform the work, quality is verified by organizations or individuals who do not have direct responsibility for performing the work, but who have sufficient authority and access.

The general format of MACTEC’s Quality Assurance Manual follows the criteria for quality assurance outlined in the Code of Federal Regulations, 10CFR50, Appendix B, and in ASME NQA-1. Pertinent elements of other quality assurance program guidance documents such as ANSI/ASQC 9001 (ISO 9001), ANSI/ASQC E-4, EPA QA/R-2, EPA QA/R-5, and 10 CFR 830.120/DOE 5700.6C are incorporated as appropriate.