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Client Care Survey
All required fields are marked
*
Name
*
Email (in case we need to contact you regarding this survey)
*
Company
*
Relative Project
MACTEC Project Number
Please rate us on the following performance attributes, based on the
following scale:
4 - Highly Satisfied
3 - Satisfied
2 - Dissatisfied
1 - Highly Dissatisfied
Performance Attribute
Our Performance
Timeliness:
Project activities and deliverables provided on schedule
4
3
2
1
Communications:
Responsiveness and effectiveness
4
3
2
1
Technical Competence:
Skills, expertise and innovation of project personnel
4
3
2
1
Deliverables:
Concise, easy to understand and error free
4
3
2
1
Invoices:
Clear, accurate and timely
4
3
2
1
Benefits/Cost:
Value of services commensurate with fees
4
3
2
1
Understanding Your Needs:
Meeting your expectations
4
3
2
1
What could we do better?
What did we do well, and what benefits did you receive?
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| MACTEC is an Equal Opportunity Employer.