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MACTEC

Client Care Survey

  All required fields are marked *
  Name
*
  Email (in case we need to contact you regarding this survey)
*
  Company
*
  Relative Project
  MACTEC Project Number
 
Please rate us on the following performance attributes, based on the
following scale:
4 - Highly Satisfied
3 - Satisfied
2 - Dissatisfied
1 - Highly Dissatisfied

 

 

Performance Attribute

Our Performance

Timeliness: Project activities and deliverables provided on schedule
Communications: Responsiveness and effectiveness
Technical Competence: Skills, expertise and innovation of project personnel
Deliverables: Concise, easy to understand and error free
Invoices: Clear, accurate and timely
Benefits/Cost: Value of services commensurate with fees
Understanding Your Needs: Meeting your expectations
   
  What could we do better?
   
  What did we do well, and what benefits did you receive?
 
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